Posted on: Tue, Feb 2 2010 8:14 PM
Posted by: ScooterLink
Posts: 5
Recently I received a call from one of the manufacturers we buy from. They said that a man in Texas just call them stuck about a mile from his home in his power wheelchair. We are located in Florida. He had purchased the chair from us about a year and a half earlier and he did not have our number with him to call, even though we had put one of our stickers on his chair when he first received it. He had replaced the shroud which is where we put the sticker. The only name he saw on the chair was the manufacturer. He was able to contact the manufacturer with his cell phone. The manufacturer told me to wait about a half hour and call him at home for service. Well, I waited and called him. When I got him on the phone he was happy he made it back, but very out of breath. I went ahead and set up a repair for his chair and he was grateful. This was an unusual call and situation, quite different from the calls we normally get. It made me think. When you have a car there are companies that will come to your aid if you get stuck. Wouldn't it be great if we could figure out a way to have that same service available to our customers in power wheelchairs? After some very serious thought we came up with a way to make it work, a 24 hour, nationwide, emergency road side service for power wheelchair users. We have picked out 4 chairs that we can do this with. These 4 chairs will come with a 2 year in-home labor warranty and 2 year, 24 hour, nationwide, emergency, roadside service. If we can not get you going on the spot we will get you home and bring a loaner out the next working day. We will repair your chair at no charge within that 2 year period. For question give us a call at 888 910-0444. Visit us at our website Scooter Link
These are the 4 chairs that come with this service:
