Yes, it is frustrating when someone questions if your service dog is legit or not.
Here is the current Service Dog Laws (Quote from the ADA Act of 1990)
In accordance with the Americans with disabilities Act of 1990, Businesses may only ask; 1. Is this a Service Dog? 2. What tasks does the Service Dog perform? Businesses May not ask; 1. Ask about the person's disability. 2. Require identification or certification for the dog. 3. Charge additional fees because of the dog. 4. Refuse entry, isolate, segregate, or treat this person less favorably than other patrons.
A Service Dog May Not be requred to leave a premises unless: 1. The animal is out of control and the animal's owner does not take effective action to control it. 2. The animal poses a direct threat to the health or safety of others.
Any business that sells or prepares food must allow service animals in the public areas even if state or local health code prohibits animals on the premises.
Refusal to provide equal access to people with disabilities with service animals is a federal civil rights violation, provided by the American Disabilities Act of 1990. Violators of the ADA can be required to pay money damages and penalties.
This is the law. Plain and simple. Your dog is not required to wear an service vest or carry any identification if you identify your dog as a service dog, and the dog performs duties as an service dog.
I have run in this problem a few times myself. Mostly from Hotels. I always had my service dog wear his vest and carry an attached certification tag, but people still ask the stupid questions. More education is needed for business owners about Service Dogs.
Thanks...Enjoy Your Day
Akiji Koiwalakai